Sales Supervisor

Summary

Lead and develop a professional store team to achieve sales goals and improve individual performance while delivering exceptional customer service and product education. Act as an independent professional who identifies and solves problems and communicates directly to support store objectives.

Responsibilities

• Support management team in leading and developing store staff to meet company goals
• Collaborate with training teams to develop a gold standard team
• Present and educate customers on fit, construction, and style of ready to wear and custom products
• Practice professional salesmanship to achieve personal and store sales metrics
• Ensure merchandise is properly and attractively displayed per visual guidelines
• Collaborate with store support departments to utilize company resources
• Align with Human Resources on policies, procedures, and development planning
• Perform additional duties assigned by store leadership

Requirements

• Previous experience in management, sales, hospitality, or service
• Exceptional customer service and clienteling skills
• Professional verbal and written communication skills
• Ability to work a flexible schedule including nights, weekends, and holidays
• Ability to travel to other stores and abroad as needed
• Willingness to participate in company training programs