SummaryJoin our team at Paul Smith as a Sales Supervisor at our Woodbury Commons Shop in Cherry Valley, NY. In this full-time role, you will support the Management team by driving sales and performance in Ready-to-Wear, Shoes, and Accessories, while ensuring exceptional customer service and operational excellence.
Responsibilities- Maintain and increase sales throughout the year to achieve financial targets.
- Effectively sell Paul Smith products and meet monthly and seasonal sales goals.
- Promote private shopping and wardrobe consultation services.
- Ensure high levels of customer service and maintain up-to-date customer records in the CRM system.
- Assist the Shop Manager in maintaining stock levels and merchandising standards.
- Support the Management Team, Sales Associates, and Clients with tailoring and alterations.
- Open and securely lock the shop in the absence of senior management.
- Monitor stock or till discrepancies and take necessary actions.
- Process Point of Sale transactions accurately.
- Provide seasonal product training to staff.
- Maintain housekeeping standards daily.
- Assist with stock, merchandise, and housekeeping duties as requested by management.
- Contribute to a positive, fun, and team-oriented store atmosphere.
Requirements- Minimum 3+ years of retail selling experience in luxury fashion.
- Proven ability to provide excellent customer service.
- Ability to work towards weekly sales goals.
- Excellent verbal and written communication skills.
- Passion for style, fashion, and the Paul Smith Brand.
- Interest in current trends in music, arts, and culture.
- Flexible, reliable, and a good team member.
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