Seasonal Associate

Summary

Seasonal Associate supporting store operations during the holiday period across roles such as concierge reception, giftwrapping, cashier, greeter, and fitting room. Provide excellent face to face customer service in a fast paced luxury retail environment with on the job training. Positions may be full time or part time with variable schedules including mornings afternoons evenings and weekends through late December.

Responsibilities

• Deliver exceptional customer service as an ambassador for the brand
• Manage incoming inquiries and requests at information kiosks or by phone and email
• Process gift cards and perform cashier duties using point of sale technology
• Wrap customer purchases to company giftwrapping standards
• Greet customers and provide direction and general information
• Maintain fitting room cleanliness and return stock to appropriate locations
• Assist sales staff with locating additional sizes and customer requests
• Work varied shifts including weekends and evenings during the holiday season

Requirements

• Passion for the brand and face to face customer service
• Ability to work effectively in a fast paced team environment
• Attention to detail and ability to stand and move about the store for periods of time
• Ability to operate store point of sale technology with training provided
• Availability to work a variety of shifts including mornings afternoons evenings and weekends through late December
• Strong communication and customer service skills