Seasonal Concierge - Americana Glendale

Summary

Seasonal Concierge responsible for greeting clients, building genuine relationships, and coordinating client appointments and events in a luxury retail environment. Role focuses on delivering high level client service, directing clients to appropriate departments, and partnering with the Client Experience and store teams to ensure a seamless visit. This is a fast paced position for candidates seeking growth in luxury retail with a strategic sales attitude and strong interpersonal skills.

Responsibilities

• Welcome and greet clients with courtesy and integrity.
• Determine client needs and direct them to appropriate departments and universes.
• Initiate and maintain genuine relationships with clientele.
• Manage daily calendar of client appointments and in store events.
• Partner with Client Experience team and collaborate with store team to ensure seamless service.
• Act as first point of contact and set the tone for client experience.
• Support sales efforts through personalized client advising and service.

Requirements

• Previous luxury retail or client service experience preferred.
• Customer focused with strong interpersonal and communication skills.
• Ability to work in a fast paced environment and manage multiple priorities.
• Strategic sales attitude and willingness to learn.
• Availability for seasonal part time shifts including weekends as needed.
• Professional presentation and ability to represent the brand.