Seasonal Customer Service Representative - Menlo Park

Summary

Seasonal customer service role focused on delivering exceptional in-store support through friendly, efficient transactions and technical proficiency. The position emphasizes problem solving, teamwork, and protecting customer information while working a variable schedule based on business needs.

Responsibilities

• Assist customers with a variety of transactions providing a seamless and friendly experience
• Demonstrate expertise in store technologies and multiple operating systems
• Defuse customer situations and provide timely resolutions
• Ensure security and privacy of customer information through compliant actions
• Promote initiatives such as the rewards program to customers
• Inspire trust and positive team relationships and motivate peers
• Prioritize multiple tasks in a fast paced retail environment

Requirements

• Customer obsessed attitude with strong relationship building skills
• Proficiency in MS Windows iOS and Android operating systems
• Clear effective communication and strong interpersonal skills
• Ability to prioritize tasks and work a flexible schedule
• Accountability initiative and a high level of ownership