Seasonal Sales Support - Bal Harbour

Summary

Reporting to the Store Manager or Director, the Seasonal Sales Support partners with sales, operations, visual merchandising, and management to support the full client experience. The role assists both front of house and back of house tasks, acts as a brand ambassador, and helps execute store operations during the seasonal period. The position requires professionalism, strong interpersonal skills, and a client centric mindset.

Responsibilities

• Welcome clients and support Client Advisors to deliver an elevated client experience.
• Retrieve and deliver product requests from back of house to sales floor.
• Execute product care requests including ticket creation as needed.
• Assist with visual merchandising tasks such as organizing and repositioning displays.
• Support inventory preparation and execution as requested by management.
• Maintain back of house organization and manage product go backs.
• Contribute to store objectives by performing additional duties assigned by management.
• Uphold brand standards in grooming and behavior and follow company policies.

Requirements

• Minimum 2 years of retail experience, preferably in a luxury environment.
• Experience in hospitality or client oriented service roles acceptable.
• Team oriented with excellent interpersonal and communication skills.
• Professional presentation and dependability including punctuality and flexibility.
• Ability to communicate in English; additional languages preferred.
• Technologically savvy with proficiency in Microsoft tools.
• Ability to analyze sales reports and strong attention to detail.