Summary
Lead store operations to ensure seamless merchandise flow from receipt to sales floor while upholding Ralph Lauren brand standards. Oversee receiving, tagging, pricing, replenishment and stockroom organization, and support the sales team with timely product availability. Coach and develop store associates to drive operational efficiency and an exceptional customer experience.
Responsibilities
- Receive, inspect, price and tag incoming shipments and ensure accurate processing into inventory systems.
- Execute replenishment, reticketing, RFID tagging and returns to floor while meeting productivity targets.
- Maintain stockroom organization and lead stockroom reorganization and reset initiatives.
- Coordinate processes between back-of-house and sales floor to optimize operations and support customer needs.
- Train, coach and provide feedback to associates; support talent acquisition and development activities.
- Collaborate with merchandise and visual teams to implement seasonal changes and maintain visual standards.
- Support compliance, risk management and company policies related to store operations.
Requirements
- 3+ years of retail supervisory experience preferred with strong leadership and communication skills.
- Knowledge of retail operations, inventory processes, POS systems and Microsoft Office.
- Strong analytical and problem-solving abilities and experience driving operational improvements.
- Ability to perform physical tasks including lifting up to 30 lbs and working a flexible schedule with nights and weekends.
- Ability to train and coach team members and provide constructive performance feedback.
