Senior Client Advisor

Summary

Senior Client Advisor representing the brand to clients and guiding them through the buying journey. Presents collections using brand standards and contributes to store sales targets while delivering high customer satisfaction. Serves as the visible face of the brand and supports store activities across sales channels.

Responsibilities

• Advise customers during the buying journey and provide product guidance.
• Present the collection according to brand presentation standards.
• Support attainment of sales targets and contribute to store performance.
• Deliver exceptional client service to enhance customer satisfaction.
• Represent brand values in all client interactions.
• Collaborate with store team on omni-channel sales activities.
• Support visual and merchandising standards as needed.

Requirements

• Previous retail selling or client advisory experience.
• Strong knowledge of product characteristics and trends.
• Excellent customer service and communication skills.
• Ability to meet sales targets and work in a team environment.
• Professional presentation and adherence to brand standards.
• Flexibility to work retail hours and store needs.