Summary
The Specialist, Designated Beauty Advisor develops deep, long lasting relationships with customers to increase sales service and loyalty while achieving assigned brand sales targets. This role includes product education client communication and collaboration with buyers vendors and store management in a fast paced luxury retail environment.
Responsibilities
- Deliver extraordinary service to all customers
- Exceed personal and brand sales and service goals and targets
- Build and maintain a loyal personal client base through acquisition development and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer vendor and selling manager
- Drive brand sales through marketing opportunities event execution and assortment recommendations
- Attend educational sessions including product knowledge and vendor seminars
- Perform floor recovery visual merchandising price changes and sales support tasks
- Communicate regularly with personal clients via phone mail and electronic methods
Requirements
- High school diploma
- Minimum of two years experience in a commission based sales environment
- Proven ability to exceed sales targets
- Prior retail sales experience as a product specialist in a luxury environment preferred
- Ability to work a flexible schedule including nights weekends and holidays
- Highly collaborative team oriented with strong multitasking skills
- Entrepreneurial competitive self confident and self motivated
- Fully bilingual in French and English
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