Specialist Designated Sales Associate - City Centre Drive

As a Specialist Designated Sales Associate at Holt Renfrew City Centre Drive, you will develop deep, long-lasting relationships with customers to increase sales, service, and loyalty. Your role will involve achieving sales targets for your assigned brand, with compensation directly tied to personal sales and brand volume targets.

• Deliver extraordinary service to all customers consistently.
• Exceed personal and brand sales and service goals.
• Build a loyal client base by acquiring new customers and retaining existing ones.
• Share expert product knowledge with the store selling team.
• Maintain relationships with buyers, vendors, and selling managers.
• Drive brand sales through marketing opportunities and event execution.
• Attend educational sessions including product knowledge and vendor seminars.
• Perform floor recovery, visual merchandising, and related sales support tasks.
• Communicate with clients about in-store events and merchandise requests.
• Resolve customer service issues and collaborate with management on complex issues.
• Comply with Health & Safety policies.

• High school diploma.
• Proven ability to exceed sales targets.
• Collaborative team-oriented mindset.
• Ability to work in a fast-paced, multitasking environment.
• Flexible schedule including nights, weekends, and holidays.
• Minimum of 2 years experience in a commission-based sales environment.
• Prior retail sales experience in a luxury environment preferred.
• Entrepreneurial, competitive, and self-motivated.
• Fully bilingual in French and English.