SummaryAs a Specialist Designated Sales Associate at Holt Renfrew, you will develop deep, long-lasting relationships with customers, driving sales, service, and loyalty. You will be responsible for achieving sales targets for your assigned brand in a commission-based role.
Responsibilities- Consistently deliver extraordinary service to all customers.
- Exceed personal and brand sales and service goals and targets.
- Build and maintain a loyal personal client base.
- Share expert product knowledge with the store selling team.
- Maintain relationships with buyers, vendors, and selling managers.
- Drive brand sales through marketing opportunities and event execution.
- Attend educational sessions including product knowledge and seminars.
- Perform floor recovery, visual merchandising, and related sales support tasks.
- Communicate with personal clients about events, merchandise, and follow-ups.
- Resolve customer service issues and comply with Health & Safety policies.
Requirements- High school diploma.
- Proven ability to exceed sales targets.
- Collaborative and team-oriented.
- Able to work in a fast-paced, multi-tasking environment.
- Flexible schedule including nights, weekends, and holidays.
- Minimum of 2 years experience in a commission-based sales environment.
- Prior retail sales experience in a luxury environment preferred.
- Entrepreneurial, competitive, and self-motivated.
- Fully bilingual in French and English.
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