Summary
Lead and develop the store team to achieve business goals while embodying the brand promise. Drive client development, sales performance, and ensure operational excellence and brand standards are maintained throughout the store.
Responsibilities
- Lead, coach, and mentor the store team through hands-on management and regular feedback.
- Build and sustain client relationships and develop a personal client portfolio.
- Drive sales performance, client repurchase rates, and cross selling initiatives.
- Oversee day-to-day store operations and ensure adherence to brand standards.
- Recruit, train, and develop motivated and engaged team members.
- Implement actions to identify and capture business opportunities.
- Manage store budget and monitor financial performance.
- Serve as a role model on the sales floor and in client interactions.
Requirements
- Proven leadership experience in premium or luxury retail environments.
- Strong sales leadership and clienteling skills.
- Ability to coach and develop teams with individual development plans.
- Experience managing store operations and budgets.
- Excellent interpersonal and communication skills.
- Passion for being present on the sales floor and engaging with clients.
- Track record of achieving business targets through strategic actions.
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