Store Director - Forum Shops

Summary

The Store Director leads the Forum Shops Las Vegas store, driving sales, business performance, and an exceptional client experience. This role develops talent, upholds brand standards, and oversees store operations and processes.

Responsibilities

• Set and execute store action plans, monitor sales targets and KPIs, and identify opportunities for growth.
• Lead, recruit, coach, and develop store management and team members.
• Promote the brand and deliver consistent client service, clienteling, loyalty, and VIP engagement.
• Oversee daily operations, scheduling, payroll, administration, inventory, safety, and compliance.
• Maintain store presentation and execute visual merchandising and retail excellence standards.

Requirements

• Three to five years of successful management experience in luxury retail, leading a team of at least 20 people.
• Inclusive leadership, entrepreneurial mindset, and strong interpersonal and organizational skills.
• Strong client experience and loyalty focus, with product and fashion sensitivity.
• Adaptability, responsiveness, curiosity, and digital skills.