Summary
Lead and manage the store team to drive sales performance and deliver exceptional client experiences in a luxury retail environment. Own recruitment, coaching, and development while ensuring brand standards and merchandising strategies are executed to maximize product performance.
Responsibilities
- Drive personal client portfolio development and client repurchase rates.
- Lead sales floor management to maximize business opportunities and cross selling.
- Recruit, build, and motivate high performing store teams.
- Coach and develop staff and implement succession plans.
- Provide performance data and industry insights to Retail Director and Regional Vice President.
- Develop and implement strategies leveraging visual merchandising and clienteling.
- Ensure delivery of the highest level of client experience and brand standards.
- Manage team animations and training to enhance product knowledge and sell through.
Requirements
- Proven luxury retail store management experience within a multinational organization.
- Strong people management and leadership skills in a high profile brand.
- Commercially minded with a thorough understanding of the luxury market.
- World class customer service and clienteling abilities.
- Experience in recruiting, coaching, and developing retail teams.
- Ability to analyze and report performance data to senior leadership.
- Skilled in visual merchandising and driving product performance.
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