SummaryAs a Store Manager at Moncler Square One, you will be the Brand Leader responsible for achieving store business objectives and growing sales through strategic planning and execution. You will deliver exceptional service to clients and manage store operations efficiently, while promoting Moncler's values and vision in the marketplace.
Responsibilities- Ensure consistent embodiment of Moncler Americas Sales and Service standards by all store employees.
- Drive store sales and productivity through key KPI management.
- Conduct business analysis and develop action plans with the Regional Director.
- Execute company strategic initiatives, policies, and procedures flawlessly in-store.
- Demonstrate sales leadership on the sales floor and engage with top clients.
- Lead the team in establishing client relationships and proposing local events.
- Coach store staff to comply with company initiatives and ensure execution of deliverables.
- Develop team members and manage employee performance for growth and engagement.
- Recruit and hire high-caliber talent, building a talent pipeline.
- Ensure a consistent and branded onboarding experience for new hires.
- Partner with Regional Director and HR Director for employee relations issues.
- Oversee daily operations and maintain operational excellence.
- Monitor store expenses and maintain the operating budget.
- Oversee in-store after-sales operations and consignment program.
- Support visual merchandising standards and execute floor changes.
- Analyze reporting and support stock levels through communication with business departments.
- Train associates on current product knowledge and brand strategy.
- Respond to the competitive environment and identify future opportunities.
Requirements- Bachelor’s degree or equivalent.
- Minimum of 5 years of Retail Management experience, luxury experience preferred.
- Proven track record of successful sales generation and employee development.
- Results-driven and customer-focused with problem-solving skills.
- Impeccable communication skills at all levels.
- Strong leadership qualities and attention to detail.
- Ability to analyze business and take business-driving actions.
- Ability to stand and walk for a majority of a 40-hour workweek.
- Passion for the Fashion Industry.
- Flexibility to work a retail schedule including evenings, weekends, and holidays.
- Proficient in Microsoft Office, POS, CRM & Inventory Management systems.
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