Assistant Manager - Maison Madison Flagship

As an Assistant Manager at Maison Madison Flagship, you will play a crucial role in supporting the Managing Director and Floor Director in all aspects of the business. You will be responsible for building sales, identifying opportunities, and developing client relationships in a luxury retail environment.

• Supervise and coach staff to achieve sales objectives and embody the Hermès spirit.
• Identify sales opportunities and evaluate contributions to the boutique.
• Conduct monthly meetings and annual performance evaluations.
• Ensure compliance with CRM standards and maximize client capture rate.
• Monitor staff scheduling and maintain accurate records of attendance.
• Organize seasonal trainings and ensure integration into client conversations.
• Assist in recruiting and interviewing candidates for open positions.
• Make critical client decisions and manage the store in the absence of senior directors.

• 4+ years of retail management experience, preferably in a luxury environment.
• Proficiency in Excel, Word, Cegid, and E-time.
• Ability to learn merchandise, POS, and payroll systems.
• Strong communication skills and ability to interpret sales data.
• Flexibility in work availability as business needs dictate.