Assistant Manager - Specialty Coffee - The Mall At Short Hills

Summary

Assistant Manager for a specialty coffee unit responsible for leading a crew, training staff, and supporting unit operations to deliver excellent customer service while maintaining productivity and cost controls. This role includes completion of a Manager in Training program and ensuring compliance with company procedures and local regulations.

Responsibilities

• Complete comprehensive Manager in Training program covering unit operations
• Hire train and motivate a crew to deliver excellent customer service
• Manage daily operations to maintain productivity and control costs
• Ensure compliance with company procedures and local health regulations
• Support customer satisfaction and handle service issues
• Coach staff on service standards and product knowledge
• Assist with scheduling and labor management

Requirements

• Minimum 2 years coffee bar management experience
• Solid written and verbal communication skills
• Basic accounting skills
• Ability to work a flexible schedule including varied shifts
• Career ambition in food and beverage with leadership potential
• Food handler's card where required by local and state regulations