Assistant Store Manager - Bal Harbour Shops

Summary

The Assistant Store Manager at the Bal Harbour Shops supports the Store Manager in driving sales, maximizing productivity, and ensuring exceptional client service within the boutique. The role oversees daily store operations, staff supervision and training, visual presentation, and compliance with company procedures. The position is responsible for managing client data and analytics, controlling shrink and expenses, and executing corporate initiatives locally.

Responsibilities

• Supervise, coach and develop Client Advisors, Cashiers and support staff; set and follow up on daily goals and tasks.
• Drive sales and productivity through floor coverage, client engagement, and execution of merchandising and visual presentation standards.
• Manage store operations including alterations, transfers, repairs, consignments, safe logs, and sales audit tasks.
• Own client data and analytics for the store and support implementation of strategies to achieve business targets.
• Assist with recruiting, scheduling and controlling controllable expenses including payroll and shrink.

Requirements

• Minimum 3+ years luxury retail management experience.
• Strong knowledge of luxury retail, visual merchandising, and store operations.
• Demonstrated leadership, training and team development skills.
• Proactive, responsible, and an excellent communicator.