Assistant Store Manager - Madison Avenue

Berluti is seeking an Assistant Store Manager for our Madison Avenue Store in New York. The role involves managing sales, operations, and the store team to ensure an exceptional customer experience and optimal performance. The Assistant Store Manager will motivate and inspire the team to achieve productivity and sales targets, embodying the role of Ambassador of the Maison.

• Assist the Store Director in leading and developing the store business and building relationships with stakeholders.
• Optimize sales to meet or exceed store objectives by monitoring KPIs.
• Partner with Store Director to maximize the potential of all product categories offered in the store.
• Promote customer loyalty to ensure all targets are met.
• Provide the New York office with weekly or ad-hoc business reports.
• Create a supportive, positive, and inclusive working environment.
• Demonstrate sales leadership to the team by playing an active role on the sales floor.
• Ensure team development and training by sharing development plans with the Store Director.
• Ensure that operational procedures are communicated and implemented.
• Control inventory losses and support audits.

• Passionate about the world of luxury and retail.
• Solid knowledge of products, trends, and sales techniques.
• Extensive sales experience in the fashion and luxury goods sector.
• Exceptional sense of service and ability to take the initiative.
• Excellent communication and relationship-building skills.
• Talent for management, coaching, and team development.
• Computer literate.
• Proficiency in at least 2 languages is highly considered.