Summary
The Associate Manager supports the General Manager in strategic planning and execution to ensure a profitable store. This role drives operational excellence, talent development, customer experience, inventory control, and brand standards in a high-volume retail environment.
Responsibilities
- Support General Manager in analyzing business trends and planning store initiatives
- Educate and coach team on sales and profit performance tools
- Create a consistent customer experience aligned to brand expectations
- Assist in client development strategy and lead community outreach
- Execute talent strategy and drive recruitment and networking activities
- Provide coaching, feedback and development opportunities to employees
- Manage store processes including inventory control to achieve shrink goals
- Champion use of new technology and new ways of selling to drive results
- Maintain sales floor and store standards consistently
Requirements
- College degree or equivalent a plus
- Retail management or similar industry experience in a complex high-volume environment preferred
- Ability to communicate effectively with customers and staff
- Ability to stand, walk, lift up to 30 lbs and perform physical store tasks
- Ability to operate register and work flexible schedule including evenings and weekends
- Proven track record building positive working relationships
- Business acumen with strong planning and prioritization skills
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