Summary
The Beauty Advisor develops deep, long lasting customer relationships to drive sales, service, and loyalty. This role delivers expert product knowledge, executes brand initiatives, and supports store operations while working a flexible schedule including nights, weekends, and holidays.
Responsibilities
- Consistently deliver extraordinary service to all customers
- Exceed personal and brand sales and service targets
- Build and maintain a loyal personal client base through acquisition and retention
- Share expert product knowledge with the store selling team
- Maintain relationships with buyer, vendor, and selling manager
- Drive brand sales by identifying marketing opportunities and executing events
- Attend educational sessions including product and vendor training
- Perform floor recovery, visual merchandising, price changes, and sales support tasks
- Communicate regularly with personal clients via phone, mail, and electronic methods
Requirements
- High school diploma
- Minimum two years experience in a commission-based sales environment
- Proven ability to exceed sales targets
- Make-up artistry or aesthetics certificate may be required for certain brands
- Prior luxury retail sales experience preferred
- Highly collaborative and able to multi-task in a fast-paced environment with minimal supervision
- Ability to work a flexible schedule including nights, weekends, and holidays
- Fluent in French and English
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