Sales Associate - Sainte Catherine Street W

Summary

Sales Associate responsible for developing deep, long lasting client relationships to drive sales and loyalty in a luxury retail environment. Compensation is commission based and directly tied to sales volume. Role requires flexibility for evenings weekends and holidays and active use of technology and social media to engage clients.

Responsibilities

• Deliver extraordinary service to all customers consistently
• Exceed sales and service goals and targets
• Build and maintain a loyal personal client base through acquisition development and retention
• Attend product knowledge vendor and company educational sessions
• Perform floor recovery visual merchandising price changes and sales support tasks
• Communicate regularly with personal clients via phone mail and electronic methods
• Resolve customer service issues and escalate to management when required
• Comply with health and safety policies and requirements
• Perform other duties as assigned

Requirements

• Minimum of 4 years experience in a commission based luxury sales environment
• Proven track record of achieving and exceeding sales quotas
• Ability to work a flexible schedule including evenings weekends and holidays
• Collaborative team oriented approach
• Experience leveraging social media to build personal brand and drive client engagement
• Skilled using multiple technology channels to strengthen client relationships and acquire new clients
• Strong understanding of current and emerging fashion trends
• Broad product knowledge across all store merchandise categories
• Initiative to stay informed on new merchandise deliveries to maximize selling potential