Beauty Advisor

Summary

The Beauty Advisor is an in-store, sales-focused role responsible for building and maintaining long-term client relationships to drive brand and personal sales. This commission-based position requires delivering exceptional customer service, deep product knowledge, and active participation in brand and store initiatives. The role supports selling activities, client communications, and visual merchandising to meet sales targets.

Responsibilities

• Deliver extraordinary service to all customers and exceed personal and brand sales targets
• Build and maintain a loyal personal client base through acquisition, development, and retention
• Share expert product knowledge with the selling team and participate in educational sessions
• Drive brand sales through event execution, marketing opportunities, and assortment recommendations
• Perform floor recovery, visual merchandising, price changes, and related sales support tasks
• Communicate regularly with personal clients regarding events, merchandise requests, and follow-up
• Resolve customer service issues and collaborate with selling management on escalations
• Maintain relationships with buyers, vendors, and selling managers and ensure compliance with privacy and cybersecurity measures

Requirements

• High school diploma
• Minimum of 2 years of experience in a commission-based sales environment
• Proven ability to exceed sales targets and work collaboratively in a team environment
• Available to work a flexible schedule including nights, weekends, and holidays
• Prior retail sales experience in a luxury environment preferred
• Make-up artistry or esthetics certificate may be required for certain brands
• Bilingual French and English