Beauty Advisor

Summary

The Beauty Advisor develops deep, long-lasting customer relationships to drive sales, service, and client loyalty for the brand. This commission-based role requires delivering exceptional customer service, product expertise, and supporting in-store brand initiatives. The advisor contributes to store and brand sales targets through client acquisition, retention, and event execution.

Responsibilities

• Consistently deliver extraordinary service to all customers
• Exceed personal and brand sales and service targets
• Build and maintain a loyal personal client base through acquisition and retention efforts
• Share expert product knowledge with the selling team and participate in brand education
• Support brand sales via event execution, marketing opportunities, and assortment recommendations
• Perform floor recovery, visual merchandising, price changes, and other sales support tasks
• Communicate regularly with personal clients about events, requests, and follow-ups
• Resolve customer service issues and escalate to selling management as needed

Requirements

• High school diploma
• Minimum of 2 years experience in a commission-based sales environment
• Proven ability to exceed sales targets
• Prior luxury retail sales experience preferred
• Make-up artistry or aesthetics certificate may be required for certain brands
• Ability to work a flexible schedule including nights, weekends, and holidays and operate effectively in a fast-paced, team-oriented environment