Beauty Concierge - Ridgedale

Summary

The Beauty Concierge provides attentive customer service in the cosmetics area, assisting customers with product inquiries, directing them to sales associates, supporting store operations, and performing light delivery tasks. The role requires strong communication, product knowledge, and the ability to work in a fast paced retail environment while maintaining confidentiality.

Responsibilities

• Greet and direct customers and assist with cosmetic inquiries and products
• Provide product information and directions to customers and employees
• Suggestive sell and connect customers to salespeople
• Support general store operations as a resource for customers and staff
• Make deliveries to customers as needed
• Maintain confidentiality regarding customer and store information
• Perform continuous movement and physical tasks including bending and reaching

Requirements

• Clear and professional verbal communication skills
• Ability to suggestively sell and connect customers to sales staff
• Strong urgency, prioritization, decision making, and problem solving skills
• Ability to work in a fast paced retail environment
• Physical ability to stand and move continuously for 6 to 8 hours per shift
• Frequent use of hands for grasping and manipulation and ability to lift up to 25 pounds occasionally