Summary
The Beauty Counter Manager provides personalized beauty experiences while maximizing sales for assigned luxury beauty brands. This role combines sales and teaching responsibilities, including makeup application, skincare consultation, and building customer relationships in-store and digitally.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer goals
- Recommend products and educate customers on beauty routines and trends
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive results
- Handle sales transactions including refunds and exchanges
- Recruit and grow customer following and open new rewards accounts
- Maintain department organization and customer-ready presentation
- Stay current on product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection skills and ability to handle concerns
- Empathy and respect during customer interactions
- Strong multitasking, organization, and follow-through
- Drive to achieve sales goals and comfort with networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Comfort working in a commissioned sales environment
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