Summary
The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for an assigned luxury brand at a department store counter. This role blends selling, product knowledge, and teaching to build customer relationships both in-store and digitally and supports vendor events and promotions.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to drive business results
- Handle sales transactions, refunds, exchanges and open new rewards accounts
- Keep the department organized, clean and customer ready
- Stay current with beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming and inclusive environment
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and ability to handle customer concerns
- Strong multitasking, organization and follow through skills
- Drive to achieve sales goals and use networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability and initiative
- Physical ability to be on feet 6-8 hours with lifting up to 25 pounds
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