Beauty Counter Manager - Brea Mall

Summary

Lead sales and customer experience for a luxury beauty brand counter by delivering personalized makeup and skincare services, driving sales both in-store and digitally, and managing vendor relations and events. This role balances selling, coaching, and counter operations to meet business goals in a commissioned environment. The manager maintains brand standards, ensures the counter is customer-ready, and supports team collaboration and training.

Responsibilities

• Perform makeup applications and skincare analyses and recommend products based on customer goals
• Achieve personal and counter sales goals using in-store and digital selling tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor relationships to maximize results
• Handle sales transactions including refunds and exchanges
• Recruit and grow customer relationships and open rewards accounts
• Keep the counter organized, clean, and customer-ready
• Collaborate with team members to create an inclusive customer experience
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection and problem solving skills
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and use networking and technology
• Ability to work a flexible schedule including evenings and weekends
• High level of ownership, accountability, and initiative
• Experience working in a commissioned sales environment preferred