Summary
The Beauty Counter Manager delivers personalized beauty experiences while driving sales for an assigned luxury brand on the sales floor. This role combines selling, teaching, and customer relationship building in a commissioned retail environment and supports vendor events and promotions.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer rewards accounts to build customer loyalty
- Maintain department organization, cleanliness, and customer readiness
- Keep current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Strong multitasking, organization, and follow through
- Drive to meet sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Capability for continuous movement and frequent bending and reaching during shifts
- Frequent use of hands for fine manipulation and ability to lift up to 25 pounds
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