Beauty Counter Manager - Garden State Plaza

As a Beauty Counter Manager at Nordstrom Garden State Plaza, you will play a crucial role in enhancing customer experiences by providing personalized beauty consultations and driving sales for the Charlotte Tilbury brand. You will be part of a dynamic team that values your expertise and passion for beauty trends.

• Conduct makeup applications and skincare analyses to recommend products tailored to customer needs.
• Collaborate with team members to foster an inclusive and welcoming environment for all customers.
• Set and achieve personal and counter sales goals using in-store and digital tools, including text and social media.
• Manage vendor events and promotions to maximize business results.
• Build and maintain strong relationships with vendors.
• Ensure the department is organized and customer-ready.
• Stay updated on beauty trends and industry knowledge through training.
• Handle sales, refunds, exchanges, and promote customer loyalty through the Nordstrom Rewards program.

• Passion for customer service and beauty, including trends, makeup application, and skincare.
• Excellent communication skills and ability to handle customer concerns proactively.
• Empathy and respect for all customers during beauty consultations.
• Strong multitasking, organizational, and follow-through skills.
• Drive to achieve sales goals using networking and technology.
• Flexibility to work evenings and weekends as needed.
• High level of ownership, accountability, and initiative.