Summary
Lead a beauty brand counter within the Nordstrom Beauty Department delivering personalized makeup and skincare services, driving sales through in-store and digital channels, and managing vendor events and relationships. The role combines selling, teaching, and customer relationship building in a commissioned environment while maintaining a welcoming and organized counter.
Responsibilities
- Perform makeup applications and skincare analyses and recommend products to meet customer beauty goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor and customer relationships to maximize business results
- Handle sales transactions, refunds, exchanges, and open customer reward accounts
- Collaborate with team members to create an inclusive and welcoming environment
- Keep the department customer-ready through organization and cleanliness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle customer concerns
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds occasionally
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