Summary
The Beauty Counter Manager leads sales and customer experiences for an assigned luxury beauty brand at the store counter, acting as both seller and educator. This role focuses on delivering personalized makeup and skincare consultations, driving counter sales through in-store and digital engagement, and maintaining vendor relationships and counter presentation.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products and routines
- Set and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize business results
- Handle sales transactions including refunds and exchanges and open customer accounts
- Maintain counter organization, cleanliness, and customer-ready presentation
- Stay current on beauty trends and product knowledge through trainings
- Collaborate with team members to create a welcoming inclusive environment
- Work a flexible schedule including evenings and weekends
Requirements
- Passion for beauty, makeup application, skincare, and customer service
- Excellent ability to connect with customers and handle concerns with empathy
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in using networking and technology
- High level of ownership, accountability, and initiative
- Ability to work flexible schedule based on business needs
- Ability to continuously move for 6-8 hours per shift with frequent bending and reaching
- Frequent use of hands for fine manipulation and ability to lift up to 25 pounds occasionally
We have summarized this job description for you, click apply to see more details from the employer.
