Beauty Counter Manager - Luxe Skincare

As a Beauty Counter Manager at Nordstrom in White Plains, you will lead the Luxe Skincare section, providing personalized beauty experiences and driving sales in a dynamic retail environment. You will play a key role in maximizing sales and building a loyal customer base both in-store and digitally.

• Conduct makeup applications and skincare analyses, recommending products based on customer goals.
• Collaborate with team members to create a welcoming and inclusive environment.
• Set and achieve personal and counter sales goals using in-store and digital tools.
• Manage scheduling and execution of vendor events and promotions.
• Build and maintain strong vendor relationships to maximize business results.
• Ensure department is customer-ready through organization and cleanliness.
• Stay updated on beauty trends and industry knowledge through training.
• Manage sales, refunds, exchanges, and build customer loyalty through Nordstrom Rewards.

• Passion for customer service and beauty, including trends and skincare.
• Excellent ability to connect with customers and handle concerns.
• Empathy and respect for all customers during beauty applications.
• Strong multitasking, organization, and follow-through skills.
• Drive to achieve sales goals using networking and technology.
• Ability to work a flexible schedule, including evenings and weekends.
• High level of ownership, accountability, and initiative.