Beauty Counter Manager - Michigan Avenue

Summary

The Beauty Counter Manager leads sales and customer experiences for an assigned luxury beauty brand at a store counter, blending selling, product education, and team collaboration to drive results. This role involves makeup applications, skincare consultations, event coordination, and digital selling to build customer loyalty and meet sales goals.

Responsibilities

• Provide personalized makeup applications and skincare analyses to customers
• Set and achieve individual and counter sales goals using in-store and digital tools
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong vendor and customer relationships
• Handle sales transactions including refunds and exchanges and open new rewards accounts
• Keep the department organized, clean, and customer-ready
• Stay current on beauty trends and product knowledge through trainings

Requirements

• Passion for beauty, makeup application, and skincare
• Excellent customer connection and problem resolution skills
• Ability to work a flexible schedule including evenings and weekends
• Strong multitasking, organization, and follow-through abilities
• Drive to achieve sales goals and use networking and technology for selling
• Physical ability to be on feet for extended periods and lift up to 25 pounds