Summary
Manage a luxury beauty counter delivering personalized makeup and skincare consultations while driving sales and building customer relationships through in-store and digital engagement. Lead vendor events and maintain a customer-ready counter environment while working in a commissioned sales setting. Support team collaboration and stay current on beauty trends and product knowledge.
Responsibilities
- Provide makeup applications and skincare analyses and recommend products to meet customer goals
- Set and achieve personal and counter sales goals using in-store and digital tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions, refunds, exchanges, and enroll customers in loyalty programs
- Collaborate with team members to create a welcoming inclusive environment
- Maintain counter organization, cleanliness, and customer readiness
- Participate in trainings to keep up with beauty trends and product knowledge
Requirements
- Passion for beauty trends, makeup application, and skincare
- Excellent customer connection skills and ability to handle concerns empathetically
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and willingness to use networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Ability to stand and move continuously for 6-8 hours and lift up to 25 pounds
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