Summary
Manage a luxury beauty counter delivering personalized makeup and skincare services while driving sales and building customer relationships. Act as both salesperson and teacher, executing vendor events and maintaining counter presentation to meet brand standards and business goals.
Responsibilities
- Perform makeup applications and skincare analyses tailored to customer needs
- Recommend products and achieve personal and counter sales goals using in-store and digital tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Provide excellent customer service and handle sales, refunds, and exchanges
- Recruit and retain customers by opening new rewards accounts and building a following
- Keep department organized, clean, and customer ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, including makeup application and skincare
- Excellent customer connection and ability to handle customer concerns with empathy
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and comfort with commissioned sales environment
- Ability to work a flexible schedule including evenings and weekends
- Physical ability for continuous movement, bending, reaching, and lifting up to 25 pounds
- High level of ownership, accountability, and initiative
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