Summary
The Beauty Counter Manager is a sales and teaching role responsible for maximizing brand sales and creating personalized beauty experiences at an assigned counter. This role involves makeup application, skincare analysis, digital and in-store selling, vendor event execution, and maintaining a customer-ready environment.
Responsibilities
- Conduct makeup applications and skincare analyses and recommend products based on customer goals
- Set and achieve personal and counter sales goals using in-store and digital selling tools
- Manage scheduling and execution of vendor events and promotions
- Build and maintain strong vendor relationships to maximize results
- Handle sales transactions including refunds and exchanges
- Open new customer accounts to build loyalty and rewards participation
- Collaborate with team members to create a welcoming inclusive environment
- Keep the department organized, clean, and customer-ready
- Stay current with beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, trends, makeup application, and skincare
- Excellent customer connection and proactive problem solving skills
- Empathy and respect when providing makeup and skincare services
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Experience working in commissioned sales or retail beauty environments
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