Beauty Counter Manager - South Coast Plaza

Summary

The Beauty Counter Manager is a results oriented beauty salesperson and educator responsible for maximizing sales for an assigned luxury brand through personalized makeup applications, skincare consultations, and digital and in store selling. This role manages vendor events, builds customer relationships and maintains a customer ready counter while working in a commissioned sales environment.

Responsibilities

• Perform makeup applications and skincare analyses and recommend products tailored to customer goals
• Set and achieve personal and counter sales goals using in store and digital selling tools including text and social media
• Manage scheduling and execution of vendor events and promotions
• Build and maintain strong relationships with vendor partners to drive business results
• Handle sales transactions including refunds and exchanges and open customer rewards accounts
• Create a welcoming and inclusive environment and collaborate with team members
• Maintain department organization and cleanliness to keep area customer ready
• Stay current on beauty trends and product knowledge through trainings
• Work a flexible schedule including evenings and weekends

Requirements

• Passion for beauty, makeup application, skincare and customer service
• Excellent interpersonal skills with ability to connect and handle customer concerns
• Strong multitasking, organization and follow through abilities
• Drive to achieve sales goals and willingness to use networking and technology
• Ability to work flexible schedule based on business needs including evenings and weekends
• High level of ownership, accountability and initiative
• Physical ability to be on feet continuously for 6-8 hours with frequent bending and reaching
• Frequent use of hands for fine manipulation and ability to lift up to 25 pounds occasionally