SummaryAs a Beauty Counter Manager at The Mall at Short Hills, you will play a crucial role in enhancing customer experiences by providing personalized beauty consultations and managing sales for luxury beauty brands. You will be part of a dynamic team that values your expertise and passion for beauty trends.
Responsibilities- Conduct makeup applications and skincare analyses to recommend products that align with customers' beauty goals.
- Collaborate with team members to foster a welcoming and inclusive environment for all customers.
- Set and achieve personal and counter sales goals using both in-store and digital selling tools.
- Manage the scheduling and execution of vendor events and promotions.
- Build and maintain strong vendor relationships to maximize business results.
- Ensure the department is customer-ready through organization and cleanliness.
- Stay updated with the latest beauty trends and industry knowledge through provided trainings.
- Manage sales, refunds, exchanges, and enhance customer loyalty by opening new Nordstrom Rewards program accounts.
Requirements- Passion for customer service and beauty, including trends, makeup application, and skincare.
- Excellent ability to connect with customers and handle concerns proactively.
- Empathy and respect for all customers, providing a supportive environment during beauty consultations.
- Strong multitasking, organization, and follow-through skills.
- Drive to achieve sales goals with an interest in networking and technology.
- Ability to work a flexible schedule, including evenings and weekends.
- High level of ownership, accountability, and initiative.
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