Summary
The Beauty Counter Manager delivers personalized beauty experiences while maximizing sales for an assigned brand. This role blends selling and teaching, supports vendor events and promotions, and helps maintain a customer ready department through organization and product knowledge.
Responsibilities
- Perform makeup applications and skincare analyses to recommend products aligned with customer goals
- Set and achieve personal and counter sales goals using in store and digital selling tools including text and social media
- Manage scheduling and execution of vendor events and promotions
- Build and maintain vendor relationships to drive business results
- Handle sales transactions including refunds and exchanges and open new customer reward accounts
- Collaborate with team members to create a welcoming and inclusive customer environment
- Maintain department organization and cleanliness to ensure customer readiness
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for customer service and beauty including makeup application and skincare
- Strong ability to connect with customers and handle customer concerns with empathy
- Drive to achieve sales goals and interest in networking and using technology
- Strong multitasking, organization, and follow through skills
- Ability to work a flexible schedule including evenings and weekends
- High level of ownership, accountability, and initiative
- Capable of continuous movement for 6-8 hours and occasional lifting up to 25 pounds
We have summarized this job description for you, click apply to see more details from the employer.
