Summary
Provide personalized luxury beauty experiences through makeup applications, skincare consultations and digital selling to build customer relationships and drive sales in a department store beauty environment.
Responsibilities
- Conduct makeup applications and skincare analyses to recommend products
- Engage customers to understand needs and build a customer following in-store and digitally
- Set and achieve sales goals and participate in performance based incentives
- Book appointments and drive sales for in-store beauty events and services
- Manage sales transactions including refunds and exchanges
- Use selling tools such as text and social media to support digital selling
- Maintain department organization and cleanliness to remain customer ready
- Collaborate with team members to create a welcoming inclusive environment
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty trends, makeup application and skincare
- Excellent customer service and ability to connect with customers
- Empathy and respect during one on one services
- Strong multitasking, organization and follow through skills
- Drive to achieve sales goals and interest in networking and technology
- Ability to work a flexible schedule including evenings and weekends
- Ability to handle customer concerns professionally
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