Summary
Provide personalized luxury beauty experiences by engaging customers, performing makeup applications and skincare analyses, and driving sales both in-store and through digital tools. Collaborate with team members to maintain a welcoming environment and support brand events and services. Maintain product and industry knowledge through training and ensure the department is customer-ready.
Responsibilities
- Perform makeup applications and skincare consultations tailored to customer needs
- Recommend and sell products to meet customers beauty goals
- Use digital selling tools including text and social media to build customer relationships
- Book appointments and drive sales for in-store beauty events and services
- Process sales transactions, refunds, and exchanges
- Open new customer accounts and build customer loyalty through follow up
- Maintain department organization, cleanliness, and customer readiness
- Collaborate with team members to create an inclusive and welcoming environment
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty including makeup application and skincare knowledge
- Excellent customer service and interpersonal skills
- Ability to connect with customers and handle concerns with empathy
- Strong multitasking, organization, and follow-through skills
- Drive to achieve sales goals and interest in networking and technology
- Flexible availability including evenings and weekends
- Willingness to participate in training provided by employer and brand partners
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