Summary
Provide personalized beauty experiences in a luxury department environment focusing on makeup and skincare. Engage customers in consultations and applications, drive in-store and digital sales, and support beauty events and services while maintaining a customer-ready department.
Responsibilities
- Conduct makeup applications and skincare analyses tailoring recommendations to customer goals
- Collaborate with team members to create a welcoming and inclusive environment
- Set and achieve sales goals through in-store and digital selling including text and social media
- Book appointments and drive sales for beauty events and services
- Manage sales transactions including refunds and exchanges
- Build customer loyalty and enroll customers in rewards programs
- Maintain department organization and cleanliness to keep displays customer-ready
- Stay current on beauty trends and product knowledge through trainings
Requirements
- Passion for beauty, makeup application, and skincare
- Excellent customer connection and communication skills
- Ability to handle customer concerns with empathy and respect
- Strong multitasking, organization, and follow-through abilities
- Drive to achieve sales goals and use networking and technology for selling
- Ability to work a flexible schedule including evenings and weekends
- Physical ability to stand and move for extended periods and lift up to 25 pounds
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