Beauty Sales - Men's Fragrances - Kenwood Towne Centre

Summary

Provide personalized beauty experiences focused on men’s fragrances by engaging customers in-store and digitally to understand their needs and recommend products. Drive sales through appointments, events, and effective use of selling tools while maintaining a welcoming, organized department. Stay current on beauty trends and brand knowledge through training and collaboration with brand partners.

Responsibilities

• Conduct fragrance consultations and related beauty services, recommending products based on customer goals
• Collaborate with team members to create an inclusive, customer-ready environment
• Set and achieve sales goals for in-store and digital selling using tools such as text and social media
• Book appointments and drive sales for in-store beauty events and services
• Manage sales transactions, refunds, and exchanges while building customer loyalty and Nordstrom Rewards accounts
• Maintain department organization, cleanliness, and merchandising standards

Requirements

• Passion for beauty and fragrance, including knowledge of trends, product application, and skincare basics
• Excellent customer connection skills, empathy, and the ability to handle customer concerns professionally
• Strong multitasking, organization, and follow-through skills with a drive to meet sales goals
• Interest in using networking and technology for digital selling; ability to work a flexible schedule including evenings and weekends
• Physical ability to continuously move for 6-8 hours per shift, frequently bend, reach, and use hands for fine manipulation; regularly lift up to 10 pounds and occasionally up to 25 pounds