Summary
Provide personalized beauty consultations and services in a luxury department setting, focusing on makeup and skincare to build customer relationships and drive sales both in-store and digitally. Deliver professional makeup applications, skincare analyses, and product recommendations while maintaining a welcoming environment and meeting sales goals.
Responsibilities
- Conduct makeup applications and skincare analyses for customers.
- Recommend products to meet customers beauty goals and drive sales.
- Book appointments and promote in-store beauty events and services.
- Engage customers using in-store and digital selling tools including text and social media.
- Manage sales transactions including refunds and exchanges.
- Maintain department organization and cleanliness to remain customer-ready.
- Stay current on beauty trends and product knowledge through trainings.
- Build customer loyalty and open new rewards program accounts.
- Work a flexible schedule including evenings and weekends.
Requirements
- Passion for beauty, makeup application, and skincare.
- Strong customer service and ability to connect with customers proactively.
- Empathy and professionalism during beauty services.
- Good multitasking, organization, and follow-through skills.
- Drive to achieve sales goals and comfort using networking and technology.
- Ability to work flexible schedules based on business needs.
- Ability to continuously move for 6-8 hours per shift and perform physical tasks.
- Capability to lift up to 10 pounds regularly and occasionally up to 25 pounds.
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