Summary
Provide personalized beauty experiences through makeup applications, skincare consultations and product recommendations in a luxury beauty environment. Engage customers both in-store and digitally to build relationships and drive sales while maintaining department presentation and cleanliness.
Responsibilities
- Conduct makeup applications and skincare analyses to address customer beauty goals
- Recommend products and upsell to maximize sales for in-store and digital channels
- Book appointments and promote in-store beauty events and services
- Use text and social media to engage customers and drive digital selling
- Manage sales transactions including refunds and exchanges
- Open new customer rewards accounts to build loyalty
- Collaborate with team members to maintain a welcoming environment
- Keep department organized and customer-ready through cleanliness and merchandising
- Stay current on beauty trends and product knowledge through training
Requirements
- Passion for beauty, makeup application and skincare
- Strong customer service and interpersonal skills
- Ability to connect with customers and handle concerns professionally
- Good multitasking, organization and follow-through abilities
- Drive to meet sales goals and interest in using networking and technology
- Willingness to work a flexible schedule including evenings and weekends
- Ability to learn product and brand knowledge through provided trainings
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