SummaryAs a Boutique Manager at Montblanc in Dallas, you will lead a team to achieve sales targets and promote the brand. You will be responsible for managing the boutique's operations, ensuring exceptional customer service, and driving sales growth.
Responsibilities- Achieve sales budget and diversification targets.
- Recruit, develop, and retain sales associates.
- Maximize sales potential by coaching sales associate behaviors on the sales floor and in the back room.
- Develop and review sales associate performance goals.
- Create annual business plans.
- Provide the highest levels of customer service to stimulate sales growth.
- Manage P & L including monitoring and controlling boutique business expenses to improve results.
- Ensure Loss Prevention policies and practices are being followed.
Requirements- 5+ years of retail management experience.
- Affinity for luxury goods; watches and jewelry experience is a strong plus.
- Demonstrated leadership abilities.
- Ability to manage a P&L.
- Strong clienteling skills.
- Strong floor management skills.
- Resourceful; problem solver.
- Strong communicator.
- High level of etiquette – business and social.
- Highly customer oriented, results driven, goal oriented.
- Ability to work open availability including nights, weekends, and holidays.
- Ability to lift up to 20lbs.
- Expert computer skills – Microsoft: Word, Excel, PowerPoint, Outlook.
- SAP knowledge preferred.
- CRM systems.
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