SummaryAs a Boutique Manager at Saks Bal Harbour, you will oversee all aspects of the boutique, including sales generation, store operations, and team and client development. You will lead a team of department managers, sales associates, and operations staff to achieve annual sales goals and ensure outstanding client service.
Responsibilities- Achieve annual boutique sales goals across all product categories.
- Develop sales associates to exceed client development and individual sales goals.
- Ensure outstanding client service at all times.
- Conduct regular management meetings to review performance and develop business strategy.
- Oversee staffing, scheduling, and compliance with payroll budgets.
- Partner with HR for recruitment and hiring of sales and leadership team.
- Manage payroll, expenses, and headcount to maintain operating budget.
- Coordinate events with corporate office to increase traffic and sales.
- Develop product knowledge and visual merchandising in line with brand direction.
- Participate in in-store promotions and report on product feedback.
- Lead operational processes to minimize stock loss and enhance customer service.
- Ensure compliance with company policies and standards.
- Review operational reports to ensure profitability and manage payroll budgets.
- Ensure security and safety compliance of physical facilities.
- Conduct emergency procedures meetings and maintain updated contact lists.
- Develop strategies to support service, efficiency, and productivity.
Requirements- 10+ years of experience in retail management.
- Strong leadership and team development skills.
- Excellent communication and organizational abilities.
- Proficiency in managing budgets and financial performance.
- Ability to coordinate events and promotions.
- Knowledge of visual merchandising and product development.
- Commitment to outstanding client service and operational excellence.
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