Summary
The Brand Specialist will lead the Brunello Cucinelli designer department at Les Cours Mont-Royal, driving sales performance and cultivating lasting client relationships. This role combines personal selling with coaching and brand stewardship to ensure a consistent luxury experience both in-store and online.
Responsibilities
- Achieve sales goals while managing and representing the designer brand/department.
- Deliver product knowledge training to Advisors and develop brand image and taste level across the team.
- Conduct personal sales and holistic selling, building and maintaining repeat clientele.
- Prepare for client appointments by selecting merchandise to present and creating opportunities for add-on sales.
- Coordinate with buying and visual teams to ensure inventory and presentation reflect the brand.
- Participate in and coordinate trunk shows and brand events to drive client engagement.
Requirements
- Minimum of 2 years of retail sales experience, preferably in a luxury environment and/or clothing with store or department leadership experience.
- Experience across menswear categories (sportswear, footwear, accessories, outerwear, tailored clothing, made-to-measure) is preferred.
- Passion for creating exceptional customer experiences both online and in-store and for building repeat business.
- Willingness to participate in training initiatives and apply learned skills daily; interest in using technology to support customer service.
- Strong teamwork and leadership skills with the ability to develop others and drive team performance.
