SummaryAs a Client Advisor at Valentino in Aspen, you will play a vital role in delivering an exceptional client experience, driving sales, and building long-term relationships with clients. You will embody the brand's values and provide personalized styling and service to each client.
Responsibilities- Master the Client Journey to create strong long-term client relationships.
- Engage proactively with existing and potential clients to deliver the Valentino Couture Service.
- Implement personalized reach-out campaigns and utilize clienteling tools to achieve CRM targets.
- Stay informed about current fashion trends and curate looks for clients.
- Assist with sales and after-sales activities, including returns and repairs.
- Ensure product maintenance and replenishment on the sales floor.
- Partner with the team to uphold presentation standards and seamless store operations.
- Use POS system for client transactions and assist with operational tasks when needed.
Requirements- Previous luxury retail sales experience with a focus on clientele.
- Proven track record in achieving sales results.
- Strong verbal and written communication skills.
- Proficiency in operating retail POS systems and MS Office programs.
- Ability to work a flexible schedule, including evenings, weekends, and holidays.
- Foreign language skills are a plus.
- Action-oriented with a drive for results and problem-solving skills.
- Team player with exceptional customer relationship-building skills.
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